Help Center


Read about products

Does the kit come with a warranty?

Which power plug type is used for the IPL device?

Which skin types can use IPL?

How to use it?

After how many treatments can I expect results?

On which parts of the body can I use IPL?

Who can use IPL?

Where should I pay attention to when using the device?

How often should I use the GoSmooth IPL device?

Intense Pulsed Light, how does it work?

What age do I need to be to use the GoSmooth IPL device?

Can I use the GoSmooth IPL device during pregnancy or breastfeeding?

Do I have to shave first when I want to use the IPL device?

How much gel do I have to use after IPL treatment?

When do I have to use the aloe vera gel?

What is included in the GoSmooth IPL kit?

Is it painful?


Read about payments

How does the money refund process work?

Are there any payment plans available when purchasing the IPL kit?

Which Payment Methods does GoSmooth offer?


Read about shipping

How do I track my order once it has been sent?

What is the estimated delivery time for my order?

Where do you ship to?