Money Back Guarantee

GoSmooth offers a money-back guarantee period of 90 days after purchase on the GoSmooth IPL Pro. To refund your order, follow the steps below:

Step 1: Take a photo of your body before using IPL. 

Step 2: Use our IPL device exactly as instructed in the user manual. 

Step 3: Take a photo after you have done the recommended IPL treatments. 

Step 4: Send us your before and after photos. You can send the photos to support@go-smooth.com or with the Facebook Messenger chat at the bottom right of your screen.

Step 5: When your used products are returned and your refund request is approved, you will receive your refund. 

PAY ATTENTION:

- Before and after photos must include a valid date stamp. A valid date stamp is a screenshot of the photo on your smartphone that shows the date on which the photo was taken.

- Money-back guarantee applications must be submitted within 90 days after purchase.

- A 60 days usage of the device is required before applying for a refund.

- Refund applications without valid time stamps on photos will not be approved. 

- The money back guarantee does not apply to purchases of the GoSmooth IPL Classic after 30-10-2020.

- Applications that do not meet the criteria shown above will not be approved.

THE 90-DAYS-MONEY-BACK-GUARANTEE ONLY APPLIES TO THE GOSMOOTH IPL KIT PRO PURCHASED ON OUR WEBSITE