Please note that the money back guarantee is only applicable for orders placed before 01-06-2021
GoSmooth offers a money-back guarantee period of 90 days after purchase on the GoSmooth IPL Pro (only for orders placed before 01-06-2021). To refund your order, follow the steps below.
Take a photo of your body before using IPL.
Use our IPL device exactly as instructed in the user manual.
Take a photo after you have done all the recommended treatments.
Send us your before and after photos. You can send the photos to email@example.com or with the Facebook Messenger chat at the bottom right of your screen.
When your used products are returned and your refund request is approved, you will receive your refund.
- The money back guarantee is only applicable for orders of the GoSmooth IPL Pro placed before 01-06-2021 on our website.
- Before and after photos must include a valid date stamp. A valid date stamp is a screenshot of the photo on your smartphone that shows the date on which the photo was taken.
- Money-back guarantee applications must be submitted within 90 days after purchase.
- A 60 days usage of the device is required before applying for a refund.
- Refund applications without valid time stamps on photos will not be approved.
- Applications that do not meet the criteria shown above will not be approved.