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Money Back Guarantee

Please note that the money back guarantee is only applicable for orders placed before 01-06-2021

GoSmooth offers a money-back guarantee period of 90 days after purchase on the GoSmooth IPL Pro (only for orders placed before 01-06-2021). To refund your order, follow the steps below.

Step 1.

Take a photo of your body before using IPL.

Step 2

Use our IPL device exactly as instructed in the user manual.

Step 3

Take a photo after you have done all the recommended treatments.

Step 4

Send us your before and after photos. You can send the photos to support@go-smooth.com or with the Facebook Messenger chat at the bottom right of your screen.

Step 5

When your used products are returned and your refund request is approved, you will receive your refund.

PAY ATTENTION:

- The money back guarantee is only applicable for orders of the GoSmooth IPL Pro placed before 01-06-2021 on our website.

- Before and after photos must include a valid date stamp. A valid date stamp is a screenshot of the photo on your smartphone that shows the date on which the photo was taken.

- Money-back guarantee applications must be submitted within 90 days after purchase.

- A 60 days usage of the device is required before applying for a refund.

- Refund applications without valid time stamps on photos will not be approved.

- Applications that do not meet the criteria shown above will not be approved.

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