Money Back Guarantee

GoSmooth offers a money refund period of 90 days after purchase. If you wish to refund your order, follow the steps below:

Step 1: Take a photo of your body before using IPL. 

Step 2: Use our IPL device exactly as instructed in the user manual. 

Step 3: Take a photo after you have done all the recommended treatments. 

Step 4: Send us your before and after photos. You can send the photos to support@go-smooth.com or with the Facebook Messenger chat at the bottom right of your screen.

Step 5: When your used products are returned and your refund request is approved, you will receive your refund. 

PAY ATTENTION:

- Make sure that your before and after photos include a valid date stamp.

- A 60 days usage of the device is required before applying for a refund.

- Refund applications without valid time stamps on photos will not be approved. 

- Applications that do not meet the criteria shown above will not be approved.

THE 90-DAYS-MONEY-BACK-GUARANTEE ONLY APPLIES TO PRODUCTS PURCHASED ON OUR WEBSITE