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FAQ

How often should I use the GoSmooth IPL device?

We recommend to use the GoSmooth IPL device once every 5-7 days. 

Can I use the GoSmooth IPL device on any body part?

Yes, the GoSmooth IPL device can be used on any part of the body where hair growth occurs.

Can I sunbathe or use a tanning bed before or after an IPL treatment?

We recommend that you do not sunbathe or use a tanning bed 3 days before and 3 days after an IPL treatment.

Do the treatments with the GoSmooth IPL device hurt?

No, not at all, using the GoSmooth IPL device is completely painless. All you feel is a warm glow.

Which skin and hair types are suitable for IPL?

By clicking this link you will go to the Info page of GoSmooth. On this page you will find a table in which you can see which skin and hair types are suitable for IPL.

After how many treatments can I expect results?

With just 4-5 self treatment sessions, you will experience visually diminished hair growth. You will have the best results after 16 weeks of use. At this stage, the hair follicles will die and hair growth will no longer occur.

Can I achieve the same results as in a clinic?

Absolutely! Our technology is clinically proven and is safe for home use. You can definitely achieve the same results that you would in a clinic!

Is IPL safe to use?

IPL is completely safe to use. The GoSmooth IPL device is CE approved and complies with all legislation regarding the safety of electrical devices. If you have a skin disease or condition, please read the full manual before use

How often should I flash on a place I want to treat?

We recommend to flash 1-2 times on any place you want to treat. Flashing twice on the same spot will help you get results faster. But this can also make the skin more sensitive. If your skin becomes too sensitive from multiple flashes, we recommend to flash once again.

Is the GoSmooth IPL device rechargeable?

No, the GoSmooth IPL device can only be used when it is connected to the power.

How do I clean the GoSmooth IPL device?

You can clean the GoSmooth IPL device with a damp cloth. Make sure the cloth is not too wet, otherwise the device may be damaged. Avoid detergents that react aggressively to the skin.

Can parts of the body with tattoos be treated with IPL?

We strongly advise against using PIL on areas of the body with tattoos. The tattoos can fade due to IPL and burns can occur. If you want to treat parts around the tattoos, it is best to cover the tattoos with a cloth.

How old do I have to be to use the IPL device?

You must be at least 15 years old to use the GoSmooth IPL device.

Which payment methods does GoSmooth offer?

We offer the following payment methods:

- Credit Card
- PayPal
- iDEAL
- SplitIt
- Bancontact
- Klarna Pay Later
- SOFORT

How long is the delivery time?

The delivery time is 1-2 business days for all countries.

Is the GoSmooth IPL device also suitable for men?

Absolutely! The GoSmooth IPL device is suitable for both men and woman.

Is the GoSmooth IPL device wireless?

No, the GoSmooth IPL device can only be used when it is connected to the power.

Can I share the GoSmooth IPL device with someone else?

Yes, that's possible. Make sure you clean the device well before another person uses it.

Can I continue to shave between treatments?

You can safely continue to shave between treatments.

Is there a warranty on the GoSmooth IPL device?

Yes, we offer a 1-year warranty after purchase. If you have any problems with the GoSmooth IPL device, please contact us.

Which countries does GoSmooth ship to?

We ship to all countries worldwide.

How can I track my order?

When your order has been shipped you will receive a Track & Trace code with which you can track the order.


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